1. Information We Collect
We collect information you provide directly to us when using papers.support:
- Account Information: Email address for payment processing
- Document Content: Text, files, and parameters you provide for document generation
- Payment Information: Processed securely through Stripe (we don't store payment details)
- Usage Data: Basic analytics about how you use our service
2. How We Use Your Information
We use the information we collect to:
- Generate your requested academic documents
- Process payments and provide customer support
- Improve our AI models and service quality
- Send important service-related communications
3. Data Retention and Deletion
Automatic Deletion: All uploaded files and generated documents are automatically deleted after 1 hour for your privacy and security.
Payment Records: Transaction records are retained for accounting and legal compliance purposes.
Account Data: You may request deletion of your account data at any time.
4. Data Security
We implement industry-standard security measures:
- All data is encrypted in transit and at rest
- Payment processing through Stripe's secure infrastructure
- Regular security audits and monitoring
- Limited access controls and authentication
5. Third-Party Services
We use the following third-party services:
- Stripe: For secure payment processing
- OpenAI: For AI-powered document generation
- Analytics Services: For basic usage statistics (anonymized)
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability (where applicable)
7. Cookies and Tracking
We use minimal cookies for:
- Session management and user authentication
- Basic analytics to improve our service
- Remembering your preferences
8. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page.
10. Contact Us
If you have any questions about this privacy policy, please contact us:
- Email: privacy.lastappstanding@gmail.com
- Address: Last App Standing